Delivery Information

Sit back and relax with the flexibility of choosing your delivery window.

Let us handle your meals and your groceries, delivered at your doorstep.

As we value your safety and of our drivers too, contactless delivery is available for your peace of mind.

DELIVERY FEE

Below is a list of delivery fee that applies depending on your area. This does not apply to Bulk orders which is subject to review by our Customer Service team.

Normal Serviced Areas

$6.60 including GST

Zone 2

$15 including GST

Zone 3

$20 including GST

IS THERE A MINIMUM SPEND FOR A DELIVERY?

Below is a list of minimum spend that applies depending on your area. This does not apply to Bulk orders which is subject to review by our Customer Service team.

Normal Serviced Areas

$20 excluding the delivery fee

Zone 2

$50 excluding the delivery fee

Zone 3

$99 excluding the delivery fee

IS DELIVERY AVAILABLE IN MY AREA?

Below is the list of areas we currently service:

Normal Serviced Areas

Acacia Gardens
Arndell Park
Berkshire Park
Bidwill
Blackett 
Blacktown
Bungaribee
Colyton
Dean Park
Dharrruk
Doonside
Eastern Creek

Emerton
Glendenning
Hassall Grove
Hebersham
Huntingwood
Kings Langley
Kings Park
Marayong
Marsden Park
Minchinbury
Mount Druitt
Oakhurst

Plumpton
Prospect
Quakers Hill
Riverstone
Rooty Hill
Schofields
Stanhope Gardens
The Ponds
Tregear
Whalan
Woodcroft

ZONE 2 – OUTSIDE Normal DELIVERY AREA – GROCERIES AND DESSERTS ONLY

Erskine Park
St Clair
Colyton
North St Marys
Oxley Park
Ropes Crossing
St Marys
St Marys East
St Marys South

Zone 3 – OutsiDe Normal Delivery Area – Groceries and Desserts Only

Annangrove
Arcadia
Baulkham hills
Bella Vista
Beaumont Hills
Box Hill
Carlingford
Castle Hill
Kellyville
Norwest
North Rocks
Rouse Hill

Winston Hills
Parramatta
Rydalmere
North Parramatta
Old Toongabbie
Pendle Hill
Westmead
Fairfield
Wetherill Park
Greenfield Park

WHAT DAYS DO WE DELIVER?

Wednesday

Dinner, between 6PM to 9PM.
*Order cut-off is by Monday 11:59 PM

Friday

Dinner, between 6PM to 9PM
*Order cut-off is by Wednesday 11:59 PM

Sunday

Lunch, between 12PM and 2PM
Dinner, between 6PM and 9PM
*Order cut-off is by Friday 11:59 PM

Monday, Tuesday, Thursday, and Saturday (Grocery Delivery Services Only)

Grocery Delivery Services are available from 8PM to 10PM
*Order cut-off is 44 hours prior to the next avaialble delivery date

Do I get notified when my orders will arrive?

You will get an SMS reminder on the day of your delivery. Our drivers will also notify you upon their arrival.

Do I have to be home to receive my delivery?

The “leave unattended” option is only available for grocery orders. Frozen goods and meal delivery would require the person or a nominated person to receive the order.
If the “leave unattended” option is available for your Order, we will endeavour to contact you at the Delivery Address or on your nominated telephone number once we arrive at the Delivery Address. If we cannot contact you, we will leave your order unattended at your nominated spot at the Delivery Address or such other spot which we determine is suitable for delivery at the time.

What is contactless delivery?

We may deliver your Order using a “contactless delivery service” and will deliver the Products to the front door at the relevant Delivery Address, take a photo of the Products to confirm delivery and knock on your door or otherwise attempt to notify you of your delivery. You must be present at the Delivery Address to accept a “contactless delivery” however you will not be required to provide a signature upon delivery. You agree that we will not be responsible for any loss or damage caused to your property or suffered by you in connection with our delivery of the Products to the Delivery Address.

Can I place a Bulk Order?

If we classify an Order as a “Bulk Order”, your Order may attract a handling charge depending on the size of your Order. Orders that total over 24kgs will be subject to a bulk delivery fee, as they require special handling and transport allocation.
If your Order is a Bulk Order, we will contact you as soon as possible after the placement of your Order to advise you of the exact handling charge payable in respect of your Order.
To enable us to service you better, we request that you contact our Customer Service Centre on [contact number], seven (7) days prior to the placement of any Bulk Orders to allow us to ensure that the appropriate stock is ordered and available for your requirements.

Where do I find the full terms and conditions for delivery?

Full terms and conditions for delivery can be found here, click here.